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Thanks for letting us know @abubaker. Our team will look into it, and I’ll get back to you as soon as I have an update.
Hi Support,
what’s the status. Did you get any solution? We are waiting for your reply.
Best Regards,
Sahith KHi there,
Sorry for the delay. Our development team is looking into this, and we’ll keep you updated as soon as we have any progress to share.
Thank you for your understanding.
Regards
Team NotifimaHi there,
We’ve applied a fix on your site—please check the flow and confirm if everything works as expected.
The same fix will also be included in our next update.
Regards
Team NotifimaHi Support Team,
Thank you very much for your excellent support. On the main website – https://stg-emiratespridelive-cloneepp.kinsta.cloud/
– everything is now working perfectly as expected.However, we noticed that the same fix is not yet applied to the other websites in this multinetwork setup:
For example, on the /ae site, after translating everything, emails are still being sent in English when placed from the Arabic pages (checked both in guest mode and normal browsing). Additionally, only emails triggered from Arabic product stock updates are being sent, while the behavior is not consistent with the main website fix.
We kindly request you to apply the same fix implemented on the main site to these network sites as well.
Thank you again for your continued support.
Best Regard
Sahith KHi Support Team,
Thank you very much for your excellent support. On the main website – https://stg-emiratespridelive-cloneepp.kinsta.cloud/
– everything is now working perfectly as expected.However, we noticed that the same fix is not yet applied to the other websites in this multinetwork setup:
For example, on the /ae site, after translating everything, emails are still being sent in English when placed from the Arabic pages (checked both in guest mode and normal browsing). Additionally, only emails triggered from Arabic product stock updates are being sent, while the behavior is not consistent with the main website fix.
We kindly request you to apply the same fix implemented on the main site to these network sites as well.
Thank you again for your continued support.
Best Regard
Hi support,
I already replied you. But that messages not showing for me here.actually everything is working on our main website only, Other sites in the multisite network is not working as expected. So please check and let me know.
Thank you so much.
Hi Support Team,
Thank you very much for your excellent support. On the main website – https://stg-emiratespridelive-cloneepp.kinsta.cloud/
– everything is now working perfectly as expected.However, we noticed that the same fix is not yet applied to the other websites in this multinetwork setup:
For example, on the /ae site, after translating everything, emails are still being sent in English when placed from the Arabic pages (checked both in guest mode and normal browsing). Additionally, only emails triggered from Arabic product stock updates are being sent, while the behavior is not consistent with the main website fix.
We kindly request you to apply the same fix implemented on the main site to these network sites as well.
Thank you again for your continued support.
Best Regards,
Sahith KHello there, While we’re not very accustomed to multisite setups, this does seem unusual. Typically, once the plugin is added to the main site, its functionality should remain consistent across all sites.
Just to be sure, could you please delete the current plugin file from your setup and reinstall it using this link: https://drive.google.com/file/d/1yCGneCJK1kI8-Rz_fJXHlEcbQog3MISM/view?usp=sharing. After that, kindly check the translation flow again.
Please keep us updated on your findings so we can assist you further.
Regards
Team NotifimaHi Okay, Thank you. I will install the above plugin and update you.
Thank you so much for your promt response.
Hi support,
I checked it by deleted the current plugin and installed the above one that you sent.
So now the emails are working fine but one problem.
see in this website can you have a look at this ? Bcz if i subscribed a arabic product then I changed the product out of stock status to instock from english product page. But emails are not sending. But main website its working well. So here I go to arabic product page and click on the update button from edit page. After that only the email sent by arabic. So please check and let me know. If the email sent automatically by changing english will be great same like main website.So please check and test then let me know
Best Regards,
Sahith KHello there, Thank you for getting back to us. We have tested the flow on our end, and everything is working fine. Since you also mentioned that the flow is working correctly on your main website, this confirms that the code we added to our plugin is functioning as expected.
As far as we know, in a multisite setup the functionality should not differ from site to site. However, as we mentioned earlier, we are not deeply experienced with multisite environments. Could you please let us know if it’s possible to access a subsite via FTP and debug the issue there? If so, we would appreciate your guidance on how we can access the subsite using the FTP details you shared.
We look forward to your response.
Regards
Team Notifimaeppkinstastage
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FTP
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Host : 34.162.230.19
Port : 23099
User : emiratespridelive
pass : bTrk1GIxRFdAQ9Q
path : /www/emiratespridelive_452/publicHi their Check and connect it with using the above credentials. Also I replied you with detailed message. But it doesn’t show for me after submit. I hope you will received it
Thanks
Hi Support,
Just to confirm, we are using a WordPress WooCommerce Multinetwork setup with subdirectories. In this setup, all subsites share the same WordPress installation and the same FTP access as the main site. There are no separate FTP credentials for each subsite — once you log in via FTP, you can access the entire installation.
Also from the admin dashboard you can see different dashboard for each website. So in this we can install plugins or theme according to the dashboard.
Also same like you check on the main site we have dashboard for https://stg-emiratespridelive-cloneepp.kinsta.cloud/ae/wp-admin
here also so you can just login to the main site you will get each site access and you can check the issues same like main website.eppkinstastage
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FTP
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Host : 34.162.230.19
Port : 23099
User : emiratespridelive
pass : bTrk1GIxRFdAQ9Q
path : /www/emiratespridelive_452/publicso if you need to access via ftp connect it using the above credentials.
Also I’m not sure what you did for autotrigger email once change stock status from english. So may be any code like multisite blog id to check for that functionality to all sites may help. Im not sure about it. So better to test or debug from your side.
this is just a link about multinetwork in wordpresshttps://stg-emiratespridelive-cloneepp.kinsta.cloud/wp-admin/network/sites.php
from this page you can get site id of each websites.So please check and let me know
Best Regards,
Sahith K
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